Privacy Policy

Last Updated & Effective Date: 27 January 2026

LioGames (“LioGames”, “we”, “us”, “our”) is firmly committed to protecting the privacy, confidentiality, and security of the personal information of our users, customers, partners, and visitors (“you”, “your”).

This Privacy Policy explains what information we collect, how we collect it, how we use it, how we store it, and how it may be disclosed, as well as your rights regarding your personal data.

This Privacy Policy applies to all websites, applications, APIs, tools, and services operated or managed by LioGames (collectively, the “Platform”).

By accessing, using, or registering on the Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree, you must immediately discontinue use of the Platform.

1. DEFINITIONS

  • Personal Information / Personal Data: Any information that identifies or relates to an identifiable individual

  • Account: A registered LioGames user account

  • Services: All digital goods, features, tools, APIs, and services provided by LioGames

  • Platform: LioGames website, systems, applications, and infrastructure

  • Legal Age: Minimum age required under applicable law to provide valid consent

2. WHY WE COLLECT PERSONAL INFORMATION

We collect and process personal information only where permitted by law and for legitimate purposes, including:

  • To perform our contractual obligations to you

  • To provide, operate, and improve our Services

  • To comply with legal, regulatory, AML, KYC, and tax obligations

  • To prevent fraud, abuse, and unauthorized access

  • Where you have provided consent

3. CHILDREN’S PRIVACY

Protecting children’s privacy is extremely important to us.

  • LioGames does not knowingly collect personal data from children under the age of 13

  • We do not knowingly market to children

  • If we discover that personal data of a child has been collected without parental consent, we will delete such data without delay

If you are a parent or guardian and believe your child has provided personal data to us, please contact us immediately.

4. WHEN WE COLLECT YOUR INFORMATION

We may collect personal information when you:

  • Register for an Account

  • Use our Services or Platform

  • Make purchases or transactions

  • Contact customer support (chat, email, calls, social media)

  • Subscribe to newsletters or marketing communications

  • Participate in surveys, promotions, competitions, or loyalty programs

  • Submit feedback, complaints, or requests

  • Visit or browse our websites

  • Link third-party accounts (e.g., social media login)

We may also collect information from third parties such as payment processors, analytics providers, fraud detection partners, or where permitted by law.

5. HOW WE COLLECT INFORMATION

5.1 Information You Provide Directly

You may provide us information such as:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Billing and mailing address

  • Username and password

  • Payment and transaction details

5.2 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze traffic and usage patterns

  • Enhance security

You may control cookies through your browser settings.

5.3 Payment Information

Payment data is processed securely through third-party payment processors.
LioGames does not store full card numbers or sensitive authentication data unless legally required.

5.4 Log Files & Technical Data

We automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Access times and pages viewed

5.5 Location & Device Data

We may collect approximate location data and device-related information for security, fraud prevention, and service optimization.

6. CATEGORIES OF PERSONAL DATA WE COLLECT

Personal data may include:

  • Identity data (name, username, DOB)

  • Contact data (email, phone, address)

  • Financial data (transaction history, payment method metadata)

  • Technical data (IP address, device, browser)

  • Usage data (interactions, activity logs)

  • Marketing preferences

Sensitive personal data (such as financial data) is processed only where legally permitted and protected using appropriate safeguards.

7. HOW WE USE YOUR INFORMATION

We use personal information for purposes including:

  • Processing orders and delivering digital goods

  • Managing Accounts and customer relationships

  • Identity verification and fraud prevention

  • AML, KYC, and legal compliance

  • Customer support and dispute resolution

  • Improving products and user experience

  • Analytics, research, and service development

  • Marketing and promotional communications (with opt-out options)

  • Legal enforcement and protection of rights

8. LEGAL BASIS FOR PROCESSING (GDPR / GLOBAL)

Where applicable, we process personal data based on:

  • Consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

  • Vital interests

You may withdraw consent at any time, subject to legal limitations.

9. DATA RETENTION

We retain personal data only as long as necessary for:

  • Service provision

  • Legal compliance

  • Dispute resolution

  • Fraud prevention

Upon account closure, data may be retained where required by law or legitimate business purposes.

10. DATA SECURITY

We implement industry-standard security measures, including:

  • Encryption

  • Firewalls

  • Secure access controls

  • Regular system monitoring

However, no system is 100% secure. Users must also safeguard their credentials.

11. DISCLOSURE OF PERSONAL DATA

We may share personal data with:

  • Payment processors

  • Cloud hosting providers

  • Analytics and monitoring tools

  • Customer support providers

  • Fraud prevention partners

  • Legal or regulatory authorities (when required)

We do not sell personal data.

12. INTERNATIONAL DATA TRANSFERS

LioGames operates globally.
Your data may be processed or stored outside your country, subject to:

  • Adequate data protection safeguards

  • Compliance with applicable laws (GDPR, local regulations)

13. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Delete personal data

  • Restrict or object to processing

  • Withdraw consent

  • Data portability

Requests can be made by contacting us.

14. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites.
We are not responsible for their privacy practices.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
Changes become effective upon posting on the Platform.
Continued use constitutes acceptance.

16. CONTACT US

For privacy-related inquiries or to exercise your rights, contact us:

???? Email: info@liogames.com
???? Business Address: LioGames, Darbhanga, Bihar, India